Creates an atmosphere of fun for all casino guests.

Promotes the following within the department and among all employees: They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position.

Issues complimentaries for guests based on approved guidelines.

Assist with disbursement of promotional giveaways.

Facilitates the flow of information throughout the department by attending regularly scheduled departmental meetings.

Maintains a working knowledge of casino facilities, as well as current and upcoming special events, in order to advise guests and fellow employees, whenever possible.

Ensures a maximum level of guest service and satisfaction is achieved and maintained.

Resolves minor guest conflicts, which relate to Player’s Club.Maintains a working knowledge of the player’s club in order to effectively explain same to guests.Enrolls new guests in the Player’s Club.

Held accountable, to a high degree, for the accuracy, confidentiality, and thoroughness of departmental records and reports.Assists other Cage Service Reps within Guest Service area, as needed.Processes marker buy-back transactions, providing quality service to each guest.Redeems foreign currency, computing accurate exchange rates for the various currency received.Cashes personal checks and travelers checks for currency.Cashes chips and gaming tokens into money for guests, in a courteous, timely manner.Responsible for balancing various bank drawers within the Guest Service area of the Finance Department, maintaining accuracy throughout all phases of the balancing process promoting the success of the player’s club by assisting guests through the membership process, and explaining the benefits of membership.ĮSSENTIAL DUTIES AND RESPONSIBILITIES Include The Following Join an award winning hospitality organization that encourages and rewards team effort and a culture that is goal oriented, success driven, and consistently fair to employees, guests, and community members. $500 paid after 180 days of continuous employment.$250 paid after 90 days of continuous employment.$250 paid after 30 days of continuous employment.$1,000 Sign On Bonus for new hires starting before December 31, 2023!

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